Text messages from JynAI Works
What we send, how you turn it on, and how you stop it.
Who sends these messages
JynAI Works is a business application operated by Jyn.ai Corp. Messages are sent from +1 855 490-2600.
Only a signed-in account holder can enrol a number. There is no public sign-up for these messages, and Works never sends marketing or promotional text messages of any kind.
How you opt in
Sign in at app.jyn.ai and open Settings, then Security and Access.
In the Recovery Options card, type your own mobile number into the Recovery phone field and select Save.
Works sends a six-digit code to that number. The number is not enrolled until you type that code back into the same card. This is what proves the number reaches you, and nothing is sent to a number that has not been confirmed this way.
In the Text Messages card directly below, choose which kinds of message you want. Account security messages are on once your number is confirmed. Everything else is off unless you switch it on.
What we send
Account security. Someone asks to remove two-factor authentication from your account, your password changes, or your recovery contacts change. On by default, because these are the messages that matter on the day somebody tries to take your account.
Shared with me. Someone shares a notebook, file, chat or report with you, or changes your access to one. Off by default.
Waiting on me. Something in Works needs a decision from you before it can go further. Off by default.
A six-digit confirmation code, when you ask for one to enrol or re-enrol your number.
How often
Message frequency varies and depends on activity on your account. Most account holders receive fewer than five messages a month. Works will not send you more than 10 messages in a day or 100 in a month.
How to stop
Reply STOP to any message. Your mobile carrier will stop them all immediately, and Works will record it.
Or open Settings, then Security and Access, and select Stop all text messages in the Text Messages card.
If you replied STOP and want the messages back, reply START to the same number. Because your carrier holds that instruction rather than Works, no setting inside the application can undo it.
How to get help
Reply HELP to any message, or write to support@jyn.ai.
Costs and consent
Message and data rates may apply. Works does not charge for these messages; your mobile carrier may.
Consent to receive text messages is not a condition of buying anything, and it is not required to use JynAI Works. Every account works exactly the same way with text messages switched off.
Carriers are not liable for delayed or undelivered messages.